Return & Exchange Policy

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 14 days of delivery at hey@lemonadamedia.com.
Please include your order number, a brief description of the issue, and clear photos of the item and packaging. If the issue is confirmed, we will offer a replacement, refund, or other appropriate resolution.

Size and Exchanges

Because our products are made to order, we cannot accept returns or exchanges for size, color preference, or change of mind. Please check the size chart carefully before placing your order.

Order Changes and Shipping Address

If you need to change or cancel an order, contact us as soon as possible. Once an order has gone into production, we may not be able to make changes. Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Questions

For help with an order, contact us at hey@lemonadamedia.com.